August 22, 2005

Survey of LH Wal-Mart Neighborhood Market (Audelia/Walnut Hill)

At Bill Blaydes Town Hall Meeting many people expressed concern about the poor state of the Lake Highlands Wal-Mart Neighborhood Market at Audelia and Walnut Hill. There were so many complaints about the Lake Highlands Wal-Mart Neighborhood Market not being in Code that Kathleen Davis, Director of City of Dallas Code Compliance, left the meeting and went to look at the store. We have also heard many complaints about the condition of the Lake Highlands Wal-Mart Neighborhood Market.

In an effort to improve the Lake Highlands Wal-Mart Neighborhood Market at Audelia/Walnut Hill the LHAIA wants to know all your complaints, issues, concerns, and experiences at the Lake Highlands Wal-Mart Neighborhood Market. (Maintenance of the store, professionalism, etc.)

Please send all emails to lakehighlands@att.net. Please include some sort of contact information so we can verify that this is a legitimate compliant. We have heard many complaints about this store but need to document this information in writing to present it to Wal-Mart Inc.

Many of you have express concerns about this store verbally. Please put it in writing so that we are able to show Wal-Mart that many people consider them not being a good neighbor at their Wal-Mart Neighborhood Market.

Wal-Mart says they want to be a good neighbor. We plan to hold them to that!


In addition to the emails, we ask that you fill out a survey about this store. Wal-Mart has over 5,400 stores and many complaints at stores never reach Bentonville, AR. (Corporate Office)

The survey is on Wal-Mart’s website and asks 11 questions about your last visit to the store. (It asks question about the cleanliness of the store, if your were greeted by staff, thanked for shopping, etc.)

Instructions are below, but we have a more detailed instruction with photos to help you navigate the website with an attached Adobe File.

Instructions:

Please go to www.walmartstores.com

Step 1:
Scroll Down to the bottom of the page and Click on “Contact us”.

Step 2:
A new webpage will open, and under ‘contact us’ click “Survey.”

Step 3:
On the next page type in 75328 in the zip code box and click “Find”.

Step 4:
On the next page it will say 10 stores found near 75238. The first store should be selected with a green dot. You scroll down and click “Continue”.

Step 5:
On this page is the Survey. Check the boxes that apply and hit the “Submit” button.

You’re Finished!

Your input is greatly appreciated and we thank you for helping to improve Lake Highlands.

Kindest Regards, Sean Chris
Sean Christopher
Executive Vice President
Lake Highlands Area Improvement Association Email:
Schristopher@lhaia.org
Phone: 214-773-2915
Website: www.lhaia.org